Shipping policy
Delivery times & Delivery
At Sfeerwonen Enzo fast delivery, careful handling and customer satisfaction come first. Thanks to our reliable carriers, your furniture arrives at your home quickly and safely, in both the Netherlands and Belgium.
Specialised furniture couriers
We work with a courier service that specialises in delivering furniture. As soon as you have placed an order, we will contact you to arrange a suitable delivery time. This way we make sure your furniture is delivered carefully and at the right moment.
Delivery times
- Ordered before 14:00 = delivered the next working day (if in stock).
- Orders placed after 14:00 on Friday are delivered on Tuesday (no deliveries on Monday).
- Deliveries also take place on Saturday and on Monday until 14:00.
Please note: The delivery time is determined automatically. At around 20:00 you will receive an e-mail with a track & trace link. Please also check your spam folder if you cannot find this e-mail.
Free delivery in the Netherlands
We offer free standard delivery within the Netherlands. For deliveries to Belgium and Germany, the shipping costs are calculated and clearly shown at checkout.
Delivery information for furniture
- As standard, delivery takes place on the ground floor.
- The delivery address must be easily accessible.
- Our couriers do not place or assemble furniture.
Not at home during delivery?
Are you not at home at the time of delivery?
- The order may be left with a neighbour.
- You will then receive a message to arrange a new delivery time.
- We do not deliver to collection points.
Track & trace for your furniture order
As soon as your furniture leaves our warehouse, you will receive an e-mail with a track & trace link. This is usually active from 20:00. Check your spam folder if necessary.
Please note: orders may be delivered in several parts to optimise the delivery time.
Questions? Our customer service is happy to help
Do you have questions about your delivery? Please contact our customer service.
- E-mail: info@sfeerwonenenzo.nl
- Telephone: +31 (0)85 043 00 36
Would you like to return or exchange an item? Please see our return conditions.